porter seemed to feel real shame. He adjusted his posture away from us, the heavy cases thumping against his legs as he did so, and turned his gaze away sheepishly.
'There, that's shown him,' the young woman said smiling. 'But he's one of the very best. We all love him. He's exceedingly modest and so he'd never tell you himself, but the other hotel porters in this town all look up to him. In fact, it wouldn't be an exaggeration to say they're in awe of him. Sometimes you'll see them sitting around their table on Sunday afternoons, and if Gustav hasn't yet arrived, they won't start talking. They feel it would be disrespectful, you see, to start proceedings without him. You'll often see them, ten or eleven of them, sitting there silently with their coffees, waiting. At most, they might exchange the odd whisper, like they were in church. But not until Gustav arrives do they relax and start conversing. It's worth going along to the Hungarian Café just to witness Gustav's arrival. The contrast between before and after is very marked, I have to tell you. One moment there are these glum old faces sitting silently around the table. Then Gustav turns up and they start yelling and laughing. They punch each other in fun, slap each other on the back. They sometimes even dance, yes, up on the tables! They have a special "Porters' Dance", isn't that so, Gustav? Oh yes, they really enjoy themselves. But not a bit of it until Gustav's arrived. Of course he'd never tell you any of this himself, he's so modest. We do all love him here in this town.'
While the young woman was speaking, Gustav must have continued to turn himself away, for when I next looked at him he was facing the opposite corner of the elevator with his back to us. The weight of the suitcases was making his knees sag and his shoulders quiver. His head was bent right down so as to be practically hidden from us behind him, but whether this was due to bashfulness or sheer physical exertion was hard to say.
'I'm so sorry, Mr Ryder,' the young woman said. 'I haven't yet introduced myself. I'm Hilde Stratmann. I've been given the task of ensuring everything goes smoothly while you're here with us. I'm so glad you've managed to get here at last. We were all starting to get a little concerned. Everyone waited this morning for as long as they could, but many had important appointments and had to go off one by one. So it falls to me, a humble employee of the Civic Arts Institute, to tell you how greatly honoured we all feel by your visit.'
'I'm very pleased to be here. But concerning this morning. Did you just say…'
'Oh, please don't worry at all about this morning, Mr Ryder. No one was put out in the least. The important thing is that you're here. You know, Mr Ryder, something on which I can certainly agree with Gustav is the Old Town. It really is most attractive and I always advise visitors to go there. It has a marvellous atmosphere, full of pavement cafés, craft shops, restaurants. It's only a short walk from here, so you should take the opportunity as soon as your schedule allows.'
'I'll certainly try and do that. Incidentally, Miss Stratmann, speaking of my schedule…' I paused rather deliberately, expecting the young woman to exclaim at her forgetfulness, perhaps reach into her attache case and produce a sheet or a folder. But although she did break in quickly, it was to say:
'It is a tight schedule, yes. But I do hope it's not unreasonable. We've tried to keep it strictly to the essential things. Inevitably we were inundated, by so many of our societies, the local media, everybody. You have such a following in this town, Mr Ryder. Many people here believe you to be not only the world's finest living pianist, but perhaps the very greatest of the century. But we think in the end we've managed to bring it down to the essentials. I trust there's nothing there you're too unhappy with.'
Just at this moment the elevator doors slid open and the elderly porter set off down