clients, an entire town of clients (his flock?), as motivated by love, buying insurance from him because they love a woman or a man or a child.
But inevitably there are the bad days, the ones when he wonders if he isnât after all only a paradoxical and unwitting harbinger of mortality.
Last Tuesday was the worst. Just the visual memory of Tom Carney sitting behind his desk makes him shiver involuntarily beneath his hooded sweatshirt. He looks out to sea, as if to shake off the memory, but it is in place now, and though he is watching Cole Hacker tack his Morgan through the gut, it is Carney that he sees.
Charles had pulled into Tom Carneyâs gas station at twelve-thirty, left the Cadillac by the pumps. A teenage boy with spiky black hair came out of the office.
âFill her with special,â Charles said. âTom in?â
âHeâs in the office,â the boy told Charles.
Charles walked to the office, opened the door. Tom Carney, an inch taller than Charlesâs six feet three, sat sideways to his desk, a desk littered with receipts, one greasy rag. Carney was bald already, had lost his hair early. The two men had joked about middle age: hair where you didnât want it, none where it was supposed to be. Carneyâs face, in adolescence, had been badly scarred by acne, and sometimes he still got pimples. Charles had told Carney that this was a hopeful signâthe manâs hormones were still working.
Carney was smoking when Charles walked in, and his face was a grayish color that looked like fabric. On the desk was a Styrofoam cup of milky coffee, also grayish-looking, not touched. When he visited this office, Charles often had an impression of metal, as if the room and its entire contents were constructed of metalâmetal walls, a metal desk, a metal chairâand this somehow was in keeping with the ever-present stink of gasoline in the air.
âItâs right there,â Carney said to Charles. Carney indicated an open letter with his hand. Charles remembered then that Carney didnât smoke; heâd given it up years earlier. Charles took the letter from the desk. Clipped to its top was a check. Charles read the relevant sentence.
He remembers a sensation of being buffetedâas if the air had been blown out of the room.
âJesus Christâ Charles said softly.
Charles had gone to school with Carney, had played basketball with him, and the two boys had made it as far as the regional championships together. Then Charles had gone off to college and into the seminary, and Carney had stayed to work at his fatherâs Mobil station. Carney owned it now; the father had retired. That was how Charlesâs business worked; he insured his friends, their referrals. Carney had held off for years, though, had had his children late. Usually it was the fact of the children that brought the new clients in.
Three weeks earlier, Charles had sent in Carneyâs application on a $300,000 policy, and heâd thought little of it until heâd opened his mail Tuesday. Carneyâs case was what the home office referred to as âa flat declination.â
âYour client is unacceptable for medical underwriting reasons,â the letter had read. âNo further details are available. The initial deposit is being returned to the client with a letter of explanation.â
Charles had been mildly worried for himself financially (another case shot); more seriously for Carney. Such a flat refusal didnât simply mean your client had high blood pressure.
Charles looked at Carney in his metal office. Through the window, Charles could see the boy replacing the cap on the gas tank, moving the Cadillac away from the pumps. The boyâs gestures seemed choreographed, dreamlike.
âIâve got two kids,â Carney said.
Charles held the piece of paper, read the sentence again. He wanted to say to Carney that there must be some mistake, but he knew it