making;
the cosmos cares nothing for me, and I do not really feel a sense of
belonging to it. What I feel, in fact, is a sickness in the soul.
Translated into everyday life, what does this disenchantment mean?
It means that the modern landscape has become a scenario of "mass
administration and blatant violence,"2 a state of affairs now clearly
perceived by the man in the street. The alienation and futility that
characterized the perceptions of a handful of intellectuals at the
beginning of the century have come to characterize the consciousness of
the common man at its end. Jobs are stupefying, relationships vapid and
and transient, the arena of politics absurd. In the vacuum created by the
collapse of traditional values, we have hysterical evangelical revivals,
mass conversions to the Church of the Reverend Moon, and a general retreat
into the oblivion provided by drugs, television, and tranquilizers. We
also have a desperate search for therapy, by now a national obsession,
as millions of Americans try to reconstruct their lives amidst a pervasive
feeling of anomie and cultural disintegration. An age in which depression
is a norm is a grim one indeed.
Perhaps nothing is more symptomatic of this general malaise than the
inability of the industrial economies to provide meaningful work. Some
years ago, Herbert Marcuse described the blue- and white-collar classes in
America as "one-dimensional." "When technics becomes the universal form
of material production," he wrote, "it circumscribes an entire culture;
it projects a historical totality -- a 'world.'" One cannot speak of
alienation as such, he went on, because there is no longer a self to be
alienated. We have all been bought off, we all sold out to the System
long ago and now identify with it completely. 'People recognize themselves
in their commodities," Marcuse concluded; they have become what they own.3
Marcuse's is a plausible thesis. We all know the next-door neighbor who
is out there every Sunday, lovingly washing his car with an ardor that is
almost sexual. Yet the actual data on the day-to-day life of the middle
and working classes tend to refute Marcuse's notion that for these people,
self and commodities have merged, producing what he terms the "Happy
Consciousness." To take only two examples, Studs Terkel's interviews with
hundreds of Americans, drawn from all walks of life, revealed how hollow
and meaningless they saw their own vocations. Dragging themselves to work,
pushing themselves through the daily tedium of typing, filing, collecting
insurance premiums, parking cars, interviewing welfare applicants,
and largely fantasizing on the job -- these people, says Terkel, are no
longer characters out of Charles Dickens, but out of Samuel Beckett.4
The second study, by Sennett and Cobb, found that Marcuse's notion of
the mindless consumer was totally in error. The worker is not buying
goods because he identifies with the American Way of Life, but because
he has enormous anxiety about his self, which he feels possessions
might assuage. Consumerism is paradoxically seen as a way out of a
system that has damaged him and that he secretly despises; it is a way
of trying to keep free from the emotional grip of this system.5
But keeping free from the System is not a viable option. As technological
and bureaucratic modes of thought permeate the deepest recesses of our
minds, the preservation of psychic space has become almost impossible.6
"High-potential candidates for management positions in American
corporations customarily undergo a type of finishing-school education
that teaches them how to communicate persuasively, facilitate social
interaction, read body language, and so on. This mental framework is
then imported into the sphere of personal and sexual relations. One
thus learns, for example, how to discard friends who may prove to be
career obstacles and to acquire new acquaintances who will assist in
one's