oh,â Lewis said when he turned to face her. âHow bad is it?â
âPretty bad,â she said, anxiously flicking the corner of the musty old case file she was working on.
Lewis sighed, and turned to retrieve his hat and coat from the rack.
âCome along. Everything goes down better with dumplings.â
There was a Mandarin place with pretty good dim sum on Second Avenue that Lewis loved. The place was loud and steamy and already crowded when they arrived, but the staff treated Lewis with deferenceâhe and Wally were given a table immediately, and a quick nod to his favorite waitress was all it took to order two lunch specials.
âTell me,â Lewis said as soon as their order was placed.
âWe had a walk-in this morning,â she began, already dreading his reaction. âCarmen wasnât in yet, and the guy was in rough shape. More than anything, I think he needed someone to talk to.â
âWallis,â Lewis gave her an exasperated look, âplease tell me you didnât do the interview.â
âNo!â she exclaimed. âNot intentionally. But we were sitting there waiting, and he just started talking.â
Lewis sighed. âAnd what happened?â
Wally described the entire session with Kyle. She kept checking Lewis for his reaction, but his expression revealed nothing. Lewis had heard a million tragic stories in his years with the Society. It took a lot to impress him.
âI see,â he said evenly, when she was done.
His calm demeanor only made Wally more anxious about what he was thinking. She caught herself holding her breath in anticipation and let it out.
âAnd how would you grade your performance?â he finally said.
âWell, the session ended with him running out on me. I never had him fill out a bio sheet, so I donât know his full name or any other specifics that would help us follow up,â Wally said, feeling even more ashamed as she heard herself listing her failures. âHe was upset when we started, but worse when he left. He might actually be in danger, and now thereâs nothing I can do to change that.â
âRough morning,â Lewis said. âAnd a little bizarre, donât you think?â
âI guess,â Wally said, though she hadnât seen it that way, before. âYeah, he was a little âout there.â Whateverâs going on has got him incredibly stressed. But that was no reason for me to fumble it so badly. I think Iâd give myself an F.â
âI think thatâs about right,â said Lewis. âOn the bright side, you now have a better appreciation for how fragile the process can be.â
âLucky me.â
Their food arrived, and they began eating in silence. Wally, however, soon lost her appetite. After slowly consuming half his plate of dumplings, Lewis dabbed his mouth with his napkin and studied her for a moment.
âSo,â he said, âyour failures are obvious. Tell me what you did right.â
âUh . . . â Wally tried to think, but she was still too upset to dissect the situation objectively.
âVery well,â Lewis said. âAllow me. First, you showed confidence in your ability to do this job. Thatâs something to build on, even if that confidence was premature. Second, from what youâve said about Kyle, you made a correct assessment of his state of mind. The turmoil in his life would make him a bad candidate for our process at this point, and you were right to be direct with him about that.â
âOkay,â Wally said, grateful that Lewis was being generous with her.
âWhat youâre doing right now is a bigger mistake than all the rest,â Lewis added.
âWhat do you mean?â
âYouâre beating yourself up. You think you broke this young man, but in fact he was already a train wreck when he walked through the door. Do you understand?â
âMaybe. But I still