looks at the customer's public profile, and sees that the avatar is an endless shower of gold coins; the coins bounce off each other so that their trajectories suggest a highly abstract human figure. It's a dazzling piece of animation, but Derek suspects that the user hasn't read Blue Gamma's recommendations on raising the digients. He posts a reply:
FROM: Derek Brooks
When you're playing with your digient, are you wearing the avatar that's displayed in your profile? If you are, one problem is that your avatar doesn't have a face. Set your camera to track your facial expressions and wear an avatar that can display them, and you'll get a much better response from your digient.
He continues to browse. A minute later, he sees another question that he finds interesting:
FROM: Natalie Vance
My digient Coco is a Lolly, a year-and-a-half old. Lately she's been really naughty. Never does what I tell her to, driving me crazy. She was an absolute doll a few weeks ago, so I tried restoring her from a checkpoint, but it doesn't last. I've tried it twice now, and she still ends up with the same naughty attitude. (It took a little longer the second time, though.) Has anyone had a similar experience? I'm especially interested if you have a Lolly. How far back did you need to roll back to get around the problem?
There are several replies in which people suggest ways to isolate what specifically triggered Coco's change in mood and then work around it. He's about to post a reply of his own, to the effect that a digient is not a videogame that you replay until you get a perfect score, when he sees a response from Ana:
FROM: Ana Alvarado
I can sympathize, because I've seen the exact same thing. It's not specific to the Lollys, it's something that a lot of digients go through. You can keep trying to work around episodes like this, but I suspect they're unavoidable, and you'll just wind up spending months on a digient that never gets any older. Or you can push through the rough patch and have a more mature digient when you come out the other side.
He's heartened to read this. The practice of treating conscious beings as if they were toys is all too prevalent, and it doesn't just happen to pets. Derek once attended a holiday party at his brother-in-law's house, and there was a couple there with an eight-year-old clone. He felt sorry for the boy every time he looked at him. The child was a walking bundle of neuroses, the result of growing up as a monument to his father's narcissism. Even a digient deserves more respect than that.
He sends Ana a private message, thanking her for her post. Then he notices that the customer with the faceless avatar has responded to his suggestion.
FROM: Andrew Nguyen
The hell with that. I paid good money for this avatar, and I bought it specifically to wear when I'm on the social continents. I'm not going to stop wearing it for a digient.
Derek sighs; there's probably no chance of changing the man's mind, but hopefully he'll just suspend his digient rather than do a bad job of raising it. Blue Gamma has done what it can to minimize abuses; all the Neuroblast digients are equipped with pain circuit-breakers, which renders them immune to torture and thus unappealing to sadists. Unfortunately, there's no way to protect the digients from things like simple neglect.
----
Over the next year, other companies begin marketing their own genomic engines that support language learning. None of them can match Neuroblast's popularity on the Data Earth platform, although on other platforms the situation is different. On Next Dimension, the Origami engine becomes dominant; on Anywhere, it's an engine called Faberge. Fortunately, Blue Gamma has inspired companies to offer complementary products as well as competing ones.
Today half of the company's employees are crowded into the reception area: managers, developers, testers, designers. They're here because a highly anticipated delivery has finally arrived; a shipping carton