Soft Target Read Free Page B

that all was tidy in the kingdom of AtM.
    You could be forgiven for not looking, but Phil Deakins watched anyway. SCADA stood for Supervisory Control and Data Acquisition, and it was the technology by which the mall was ruled, through the auspices of its software program, as designed by Siemens, in Germany, called MEMTAC 6.2. SCADA ran access controls, HVAC, energy consumption, life safety, and all other operational aspects of the mall. It “supervised” through the computer and it “acquired” data needed to tell the computers what to do. It could do the simple (unlock doors at a certain time) or the complex (reroute cash register transactions if the satellite processing system went down). It had no preferences, idiosyncrasies, quirks, glitches, charm, or moodiness and represented the dull, systemized perfection of the German engineering mind. You wouldn’t want to go drinking with it; you’d end up barfing beer in a gutter while yearning to invade Poland.
    It set the temperature, regulated the lighting, informed security when an alarm went off, controlled the credit card verification process, monitored the fire control system, determined that the cameras and the recording equipment worked at all times. What was so cool about it—those nutsy Germans!—was that its user interface was pictorial and user-intuitive.
    Thus what dominated the wall of the security office of America, the Mall, was a glowing representation against an azure blue background of a large flow chart that looked a lot like a family tree from the planet Dune. Chunks of info, identifying labels, holding pens, all arranged by a grid of lines and accessed by an operator with a good mouse hand. The system itself, when it needed petting by humans (rare enough), was controlled by the technique called drag and drop or sometimes “dragon drop,” whereby the operator made things happen via nesting the cursor on something and mousing it to another zone where it was deposited, and somewhere far-off, air-conditioning went down two degrees, the janitors were notified that someone had stuffed cotton underpants in the urinal in the men’s at Hudson 3-122, the log flume chlorine fluoridation program was cranked down bytwenty parts per million so that lab smell wasn’t nearly so offensive to older people with oversensitive olfactory glands.
    But until that afternoon, nobody had ever shot Santa Claus.
    “Jesus, somebody just shot Santa,” someone shouted. It was a security geek tasked with monitoring the camera displays on another wall as one of his too-many duties. “Jesus Christ, I am not kidding, they blew his head wide open—”
    “Call the police,” said Deakins. “God, I can’t imagine what kind of sick—”
    “Phil, look at nine!”
    Phil, commander of the afternoon watch for America, the Mall, security, looked and saw chaos, speed, blur, panic spreading into a plague of indistinct animal movement on the monitor marked nine, which he knew to represent the NW Colorado corridor floor one camera, which gazed from its Plexiglas encasement down the thoroughfare toward, in the distance 150 yards, Area Z, as the Silli-Land amusement complex was professionally known. In fact by the crazed magic of closed circuit security television, he could watch the panic spread from nine to eight (Area Z, entryway east) while lights began to blink on phone lines and two-way radios barked as various security personnel called in.
    Meanwhile the big board began to send signals of distress; it monitored pedestrian traffic density and noted drily an overload and backup at three exits.
    “Oh, shit,” called Thomason, number two in command at the fourth-floor security headquarters, “look at fifteen!”
    Phil felt a cold edge of hurt slice his solar plexus and actually had to take a deep breath to keep from hyperventilating into collapse. Fifteen betrayed the same symptoms: panic, flight, mass movement, chaos, fear, people running, people falling, children being knocked